Connex See Service :: Your Telecommunications Destination

Wikipedia defines Unified communications (UC) as a trend in business to simplify and integrate all forms of communications. In general, it allows an individual to send or receive a message on one medium and received on another. For example, one can receive a voice mail message and then read it in their email inbox using a unified communications program.

The communications leveraged by this term can include phone, e-mail, chat, voicemail, presence services, video, and fax. The typical software program unifies these communication mediums so that any activity or message can be easily transferred to another. A successful implementation can automate and unifies all forms of human and device communications into a common user experience. Gains in efficiency can result through an optimization of business processes and enhancing human communications, reducing latency, managing flows, and eliminating device and media dependencies.

Connex, along with its vendor partners, takes the complexity of modern communications and unifies them into a seamless experience. One address book, one number, one messaging center and one login, unified across every mode of communication based on your company's existing or new infrastructure.

We're integrating messaging, video, mobility and presence into a single, intuitive system built around your company and your people. Companies will replace conflicting systems with a single, unified communications platform that leverages their existing data and telecommunications infrastructure. IT departments will deliver productivity, convenience, and more secure communications, with simplified infrastructure that streamlines management and reduces total cost of ownership.

Integrating enterprise messaging, mobility, presence, voice, video and collaboration, regardless of which vendor you prefer, and changing the way business communicates is the Connex vision for unified communications.