Microsoft & Nuance Forge Strategic Partnership with Connex

December 20, 2023

Microsoft + Nuance is an industry leader in providing Conversational AI, fraud prevention and digital cloud solutions, has forged a strategic partnership with Connex, a leading systems integrator, specializing in customer experience and contact center solutions.

Microsoft + Nuance + Connex delivery power is unmatched. This strategic relationship catapults the speed to market for customers eager to harness the full potential of the Microsoft + Nuance technology stack.This partnership will help enterprises offer quicker, more effective and secure conversations with their customers across vertical markets. This includes healthcare, financial services, retail, telecommunications and more, providing the seamless experience customers expect.

An additional notable advantage is the extensive array of solutions offered to advance organizations CX and operational efficiency including:

✓ Biometric Authentication

✓ Fraud Detection & Prevention

✓ Intelligent Virtual Assistants (IVA)

✓ Generative AI

✓ Cloud Solutions

At Connex, we bring flexible, cost effective implementation and a fully managed care program to our partnership, assuring that our customers always get the most value out of their solution.

Read more about the Connex Gatekeeper Bundles:
Connex Gatekeeper Bundles Flyer (PDF)

Learn more about Microsoft + Nuance + Connex Partnership

Microsoft Nuance Partnership

About Microsoft: Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

About Nuance Communications: Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI. A full-service partner trusted by 77 percent of U.S. hospitals and more than 75 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people's ability to help others. Nuance is a Microsoft company.

About Connex: Connex is a leading North American systems integrator with extensive technology partnerships. With a focus on innovation and flexibility, Connex enables organizations to navigate the evolving landscape of technology with confidence.