VA-HUB is a platform that allows you to create, teach and publish your own virtual assistants with complete branding and color selection.
Automate your most repetitive customer service questions with a knowledge-based chatbot, that can ingest documents and web pages, to give you multiple question and answer pairs to edit and publish.
Leverage the best of generative AI (GenAI) along with human intervention that allows humans to review and edit every answer that the virtual assistant produces. This allows for more control and guardrails to prevent the VA from using language not appropriate to the audience.
Tie the VA directly to digital channels to allow automated responses to chats from Facebook, WhatsApp and other digital channels.
Publish your Virtual Assistants with an easy to copy and paste script, on any web page or set of pages.
You can also leverage the same technology to provide Voicebots for your NLU driven IVR. Whether digital or voice, start your VA journey with Connex.