SERVICES

Managed Services

Delivering value through managed support programs

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Managed Migration Services

Managed Services

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RELATED Solutions

Contact Center & CCaaS

Agent Engagement

Self Service

Google CCAI

Google Cloud Partner

UC On Premise

UC as a Service

Infrastructure

Cyber Security

Room Collaboration

Personal Collaboration

At Connex, we act as part of your team and provide end-to-end 24/7/365 support on all our customer engagement solutions, collaboration solutions and IT solutions. We have dedicated resources that know your environment which reduce resolution time and enable your business to receive more value for your maintenance packages.

‍Alarming & Monitoring: Utilizing artificial intelligence (AI).‍
Technical Support: 24 hours x 365 days.‍
Partnership with Manufacturers: Active maintenance service pack updates and hot fixes.‍
Regular Governance: Monthly service review and management meetings.‍
Service Delivery Manager (SDM): On-site / dedicated.‍
MAC Services: Move, add & change requests.

Want to know more? Talk to a member of our Managed Services team today.